Frequently Asked Questions(FAQs) >

Top10 BEST FAQ

Q1 What are the benefits of a registration?

AOnce registered you can access all areas of the site. As a Member (Samsung phone owner), you will instantly receive 300 Points for downloading free content and software updates in addition to all basic membership benefits.

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Q2 My Serial Number is rejected

AMake sure you are entering the S/N of the phone and not of the battery. It is printed on the back of the handset itself, underneath the battery. It's an 11-digit alphanumeric code and it starts with R.

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Q3 I can't log in - it just comes back to the same page!

ACheck that you are using Internet Explorer 5.0 or higher as you may not be able to view all the pages of the Samsung Fun Club with other browsers. Also check that any popup blocks are disabled and cookies enabled before you log on.

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Q4 I have registered for the wrong Samsung Fun Club site. Can you please move my account?

APlease contact our customer care team with your serial number, User ID, as well as details of which Samsung Fun Club site you registred to and which you would like to be moved to.

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Q5 How can I register?

AClick on 'Join' on the top right of the homepage to register. You can register as a Member and instantly gain 300 Points if you have a Samsung mobile phone, otherwise you can register as a Friend. The registration page can be found here: Join

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Q6 Why are some of the menus greyed out or disabled on my D900?

AThere are a few menus that have been greyed out as shipped with the D900. These appear in the Phone Settings menu under Advanced Shortcut Keys and Sound settings under Keypad Tones. These are greyed out because the Quill Style writing on the Dialing Display is set as the default. To enable these menus, you need to select a different Dialing Display:

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Q7 How is the Bluetooth connection established between the Samsung D500 and the Samsung WEP150 Headset?

AWhen the connection is created for the first time, the user enters a Bluetooth pass code to create the connection. This first user becomes the default user of the headset. Both the default user and the person who has used the headset last will be able to automatically connect when reconnecting. Other users connect to the headset from the phone's Bluetooth menu by selecting connect from the list of paired devices. Quick start guide, 1. Make sure that Bluetooth is activated on your Phone Menu/ Settings/ Connectivity/ Bluetooth/ Activation 2. When the headset is off, press and hold button A Keep holding the button until the LED light is a solid blue continuous light (this takes about 5 seconds) Your headset is in discoverable mode for 30 seconds and is ready to pair 3. On your phone, search for Bluetooth devices Menu/ Settings/ Connectivity/ Bluetooth/ My Devices/ Search new device Select ""Search new device"" and your phone will look for all available Bluetooth devices within range 4. Select Samsung WEP150 5. When prompted enter pass key, type 0000 6. Your phone is now paired to your headset and is ready to use 7. Adjust the volume of the call by pressing the up and down volume keys marked ""Button B"" For additional functions and features on how to use your Samsung Bluetooth headset, refer to the user manual enclosed in the Samsung Bluetooth Headset pack Note: Bluetooth is a registered trademark of Bluetooth SIG, Inc.

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Q8 My phone is not being recognised in the COM port for File Manager/PC Studio.

A

After installation when the File Manager program is accessed the following message may appear:

To resolve this the user must find out which port the cable is attached to by opening control panel/system/hardware/device manager

properties page. Select modem and the port this device is connected to can be read. In the PIM and file manager program select file/set up (see below)

Change to the same port from device manager (see above)
Click OK . If still not being recognised, please check that you have the compatible cable for the phone.

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Q9 Which phones work with the Samsung WEP150 Bluetooth headset?

AThe Samsung WEP150 works with the Samsung D500. It is also compatible with other existing and upcoming phones on the market that support Bluetooth Headset or Handsfree profiles and are compatible with the Bluetooth 1.2 or 1.1 specification.

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Q10 How do I disable the shutter sounds my camera makes?

AIn camera modes, go to options, then settings, then shutter sound.

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